From Wedding Rings to Nose Rings ... Generational Differences
Building a Foundation Together: Critical Care and Rehabilitation Nursing
Keeping a Professional Presence in Times of Change
Spirituality/Sexuality ... The Forgotten Issues
Brain Attack ... The Aftermath
The Crab Bucket ... The Way We Do The Things We Do
Waiting Room Warriors
Critical Thinking ... Skills for the New Millenium
It's In Every One of Us
Additional Title Listings

Currently the Director of Magnet. Professional Practice and Parish Nursing for Carle in Urbana, Illinois - Faith draws on her extensive experiences in Administration, Education, and Clinical Practice when giving presentations. Her unique ability to blend theory and reality make her presentations truly powerful and enjoyable. Her gift of storytelling captivates her audience to both the drama and humor found in nursing practice.


From Wedding Rings to Nose Rings...Generational Differences

Why can't things stay the way they were? Why is it so difficult to attract and retain people who care? Where is the "work ethic" in today's young healthcare providers? How will we orient/educate the very people who will be (gasp!) providing care to the rest of us as we age? What skills will assist leaders/educators when working with this increasingly diverse workforce?

One thing is for sure, if you don't plan on changing, don't plan on hiring! Today's generational differences have caught us all off guard. Generation X, much to the frustration of everyone else, continues to clash with Baby Boomers. This presentation will highlight the hereos, stories, values and traditions of the four generational groups in the workforce today. Illustrations of education and management styles that work for each group will be given.


  1. Identify each of the four generational groups in the U.S. workforce today
  2. Explore at least one educational style for each group

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Building a Foundation Together: Critical Care and Rehabilitation Nursing

During the 1990's, a full 40 percent of our professional nurses are committed to 10 percent of our hospital beds...Critical Care. There are two areas of nursing predicted to have the greatest shortage in the next 10 years: Critical Care and Rehabilitation. It stands to reason that almost 100 percent of critical care patients will "graduate" to a rehabilitation program, whether cardiac, pulmonary, or physical medicine (neuro-rehab).

This presentation will define for the professional in critical care what neuro-rehab nursing is and what it isn't. Several actual case presentations illuminating the importance of excellence in critical care nursing in promoting a positive rehab outcome will be cited. The work of difference institutions toward creating a collaboration between critical care and rehabilitation nursing units will be highlighted. Emphasis will be placed on recovery rates, prognosis, and therapy outcomes in neuro rehab to increase the critical care professional's knowledge base. The challenges faced by neurotrauma patients and their families, the dignity that is afforded to them in ICU, and the victories seen after rehabilitation will be discussed using actual patient's studies. This presentation will, for many nurses, offer validation that even in patient cases deemed hopeless, the ICU nurse plays a pivotal role in each patient's recovery. It will also offer a glimpse into the later part of the patient's journey - the world of rehabilitation.

NOTE: This presentation can be modified to emcompass Medical-Surgical areas and not just critical care.

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Keeping a Professional Presense in Times of Change 

Today's healthcare environments, whether rural or urban, have one common thread...CHANGE. That one word causes shivers down the spine of the most experienced nurse. Whether the change comes in the form of new technology, clinical practice models, or even more prevalent, hospital redesign, it is seen all too often as yet another intrusion to the delivery of quality patient care. With the unceasing expectations of the insurance industry for healthcare to "do more with less," change is inevitable.

This presentation outlines some of the basis for change, and offers colleagues examples of how other professionals deal with the constant rapid changes in hospital infrastructures, technology, and staff nursing expectations. Utilizing the framework of both a hospital merger and a reengineering project the speaker was a part of, vignettes are presented covering the full spectrum of nursing. Emphasis is placed on taking the two core values in nursing - care and competence - and carrying them throughout nursing practice. The defining characteristics of corporate culture are listed and examples of how cultures affects staff nurses discussed. The ability of these nurses who dealt with change daily yet still offered support to their colleagues underscores the concept of true professionalism. The most common responses to change will be described with emphasis on both the positive and negative institutional and personal outcomes that may occur. As a profession, nurses have dealt with change for over a century, but as the millennium approaches, our ability to handle it well is paramount to our survival. Nursing will need to continue to adjust to change and demonstrate a professional presence in order to remain a major force to our healthcare team.

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Spiritual/Sexuality...The Forgotton Issue 

Sexuality and spirituality have, for too long, been "forgotten issues" in nursing. Nurses have been encouraged for several years to assist their patients in the areas of sexuality and spirituality. But, without proper education in our curriculum and with a dearth of practical information, these areas have been sadly ignored. Of tantamount importance to professional nurses in the realization that sprituality/sexuality are valid and pressing issues in the healthcare setting.

Definitions, cultural expectations, and research findings regarding sexuality will be given in this presenation. Common myths will be discussed along with suggestions on where to get clear, concise, practical information that will assist the nurse.

This information also affords the professional nurse the information needed to appropriately collaborate with members of the Pastoral Care staff and to confidently discern whether an issue is spiritual or religious in nature. Confident, competent nursing care can be delivered when spirituality is incorportate into each professional's knowledge base.

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Brain Attack...The Aftermath 

As the race for cutting edge technology continues, the professional nurse is expected to be knowledgeable about MRI, CT, and PET scans. Unfortunately, the latest technology continues to only give a glimpse into the area of cognition. In the past seven years more has been learned about cognitive functioning than ever before.

This presentation highlights the unique difference between the Right and Left CVA client; in particular the cognitive deficits that remain following a Brain Attack. As the average age of Brain Attack patients continues to descend and with the inclusion of crack cocaine strokes as the largest new category of CVA, the healthcare picture that emerges is one of treating a survivor - a patient we will see again. When this is combined with a decreased mortality it is more important than ever that professional nurses care for Brain Attack patient with a solid foundation of knowledge regarding cognitive deficits.

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The Crab Bucket...The Way We Do The Things We Do 

For too long in nursing, neophytes have been admonished for their creativity with the statement: "That's not the way we do it here." This presenation will explore "The way we do the things we do" and most importantly, WHY we do the things we do. Using a northeastern folktale about a crab bucket as an analogy, the evolutionary process of a nurse from student to practitioner to leader will be studied.

Management styles that either impede or enhance autonomy will be contrasted with actual examples used to illustrate the differences between these two styles. Conflict management techniques as a means to deal with problems encountered in practice are reviewed. Research findings on job satisfaction and employee expectations of supervisors will be presented. By utilizing clinical situations as a backdrop the concepts of management/leadership styles, conflict resolutions, job satisfactions, and employee expectations are brought more fully to the forefront for closer examination by the professional nurse.

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Waiting Room Warriors 

"Nurse, do you have a minute?"

The nursing professional is constantly bombarded by the needs and questions of relatives concerned over their ill family member. The ability of the nurse to both listen to and speak with these families is too often thwarted by unrealistic expectations and a seemingly hidden agenda. As a result, both nurses and families leave these interactions feeling uncertain and frustrated.

This presentation explores the needs of a patient's family as they face the constant challenges and struggles afforded to them by the hospital experience. The differences between the families of pediatric and adults patients will be explained as well as the health care professional's perceptions of these two groups. The concepts of Family, Crisis, and Coping will be investigated using as a framework the theory of loss. Emphasis is placed on this caveat; that the patient is the cornerstone on which expert nursing practice is built. Focus will be centered on the ability of this patient's nurse to look beyond the issues of territory and work together with the family toward one common goal; the shared compassionate care of this all important life.

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Critical Thinking...Skills For The New Millenium 

The more complex the critically ill patient, the more complex the judgements todays nurse is challenged to make. The average nurse was not educated in an environment that encouraged critical thinking. Yet, this same nurse is asked on a daily basis to demonstrate these skills in clinical practice.

This presentation will define what critical thinking is and offer several strategies to promote such skills. The importance of questioning will be emphasized as well as how to successfully utilize case studies as learning tools. Several innovative approaches employed by nurse educators to intergrate critical thinking into their preceptorship/orientation programs will be explored. In addition a look at common educational patterns that stifle higher level thinking skills will be provided.

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It's In Every One Of Us 

How can we treat patients well when we can't even be nice to each other?

Motivating staff to realize the IMPACT that they have on customer satisfaction is perplexing at best. Patients expect the care they receive to be excellent and, too often, they are disappointed. Across the country guest relations programs continue to proliferate with little or no long-lasting effects notes by the facilities that purchased them.

This program integrates specific guest relations problems as identified by the facility with known maxims of customer satisfication. Utilizing a reality based approach that recognizes the stress staff feels on a moment to moment basis, solutions to facility problems will be presented. By combining music with slides of facility a true memorable experience is given to employees. A separate program for managers in the facility emphasizes not only the importance of customer service but also how to "back up" the message. Too often in health care the core value of competence is rewarded at the expense of an equally important value...caring. This talk will ask the participants to look at themselves as the patient ambassador and to realize..."it's in every one of be wise."

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For content descriptions for the above presentations, contact Faith Roberts.


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